FREQUENTLY ASKED QUESTIONS
The Info You’re After!
WHEN WILL MY ITEM ARRIVE?
Your order will be dispatched within 48 hours, you'll receive an email to let you know it's been shipped.
All orders are dispatched Tracked Royal Mail 24 or 48, delivery is 2 - 3 days after dispatch. (excluding Sundays and Bank Holidays)
WHAT IF MY ORDER IS RECEIVED DAMAGED?
Get in touch with us via the contact form you'll get a response within 48 hours. We'll be happy to send out a replacement! Please include full name and your order number in your enquiry.
WHAT IF MY ORDER HASN'T ARRIVED?
Sometimes packages are received late due to Royal Mail. Please take in to consideration potential delays with the courier before getting in touch with us. We will send out a free replacement or offer a full refund if you have not received your order within 7 days of your dispatch email. Get in touch with us via the contact form with the title 'Missing Order' you'll get a response within 24 hours. Please include full name and order number in your enquiry.
DO YOU SELL WHOLESALE/BULK?
Yes we do! Use the contact tab to enquire about our wholesale, we will get back to you within 48 hours with a response. We're always looking for new stockists and partners for our products. We only sell bulk when ordering 20 units or more.